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Earwax Removal

Need your earwax removed?

The safest and easiest way to get rid of excess or stubborn earwax is to see a professional.

Kings Pharmacy offer microsuction earwax removal services 

What to do before you come in

Please soften the wax in the 5 days before your appointment

It's important that the wax is soft to make the procedure as comfortable and effective as possible. We recommend using medicated oil drops, or a spray such as Earol, once per day in the affected ear and repeat for 5 days.

Give us a call to speak to an Pharmacist before your appointment if any of these are applicable to you, as we may not be able to proceed with wax removal:

  • Dry, tickly, or irritable throat 

  • Poor head and neck control

  • Diabetes

  • Currently taking blood thinning medication

  • High or low blood pressure

If you’re not sure you have wax in your ears, give your store a call for a triage appointment first.

When to speak to your GP

There are some instances when we will not be able to perform wax removal and would advise you speak to your GP to seek help, these are:

  • Any pain within the last 90 days

  • Any middle ear infections within the last 90 days

  • Any current or recurrent ear infection

  • Any past operations in or around the ear

  • Suspect you have any foreign bodies in the ear canal

  • Suspect you have a perforated eardrum

  • Any fluid or discharge from inside your ear within the last 90 days

If you’re still confused, please give our Pharmacist a call and they’ll be happy to advise.

Please don’t put any olive oil or wax softening solution in your ears if any of these conditions apply to you.

Earwax build-up

Earwax normally just falls out on its own. When it's blocking your ears, a pharmacist can help.

Symptoms of earwax build-up

Symptoms of earwax build-up include:

  • hearing loss

  • earache or a feeling that your ears are blocked

  • ringing or buzzing in your ears (tinnitus)

  • vertigo (feeling dizzy and sick)

How you can treat earwax build-up yourself


Do not use your fingers or any objects like cotton buds to remove earwax. This will push it in and make it worse.

Earwax usually falls out on its own. If it does not and blocks your ear, put 2 to 3 drops of medical grade olive or almond oil in your ear 3 to 4 times a day. Do this for 3 to 5 days.

It is recommended you use a dropper while lying your head on one side for a few minutes to let the oil work its way through your ear canal(s).

You may find it easier to do this first thing in the morning and then just before you go to sleep.

Over about 2 weeks, lumps of earwax should fall out of your ear, especially at night when you're lying down.

There's no evidence that ear candles or ear vacuums get rid of earwax.

A pharmacist can help with earwax build-up

Speak to a pharmacist about earwax build-up. They can give advice and suggest treatments.

They might recommend medicines to dissolve the earwax. The earwax should fall out on its own or dissolve after about a week.

Do not use drops if you have a hole in your eardrum (a perforated eardrum).

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